Submitting a Question
To help us provide accurate and comprehensive support, please submit your questions in the following format

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Formatting your Ticket

Please post any troubleshooting questions you might have on our Facebook page with the following format

  1. Name
  2. Kit (CoDrone)
  3. Screenshot of Crash Report
  4. Summary of Issue

Example:

  1. Justin Chang
  2. CoDrone

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4. One of my motors seems broken.  It is much weaker than my other motors.  What can I do to fix this?

 

Getting your Crash Report

1. To access your crash report, first download the Petrone App from the App store or Play store

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2.  Turn on your CoDrone.  Open the Petrone App.  Make an account or press ‘SKIP’ on the login page.

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3. Select the Console Buttton

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4. To connect to a CoDrone, select the pairing button.  Make sure your CoDrone is on before pressing this button.

Connect

5. Select your CoDrone from the list

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6. After pairing with your CoDrone, reopen the main console and select the clipboard button

Stats

7.  Select the Flight tab

Flight

 

8. Take a screenshot of this tab and include it with your post

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